Shipping policy

SHIPPING TERMS

Shipping Cost:

STANDARD Austria/Germany/Slovenia for orders from EUR 75: EUR 0.00
STANDARD Austria for orders under EUR 75: EUR 4.90
STANDARD Germany for orders under EUR 75: EUR 5.50
STANDARD Slovenia for orders under 75 EUR: EUR 8.90
STANDARD EU area other for orders under 100 EUR: EUR 12.00
STANDARD EU area other for ordeers above 100 EUR: EUR 0
STANDARD USA: EUR 65.00

Delivery times:

STANDARD
We usually ship your order within 1-4 business days. In December we ship (almost) every day, so that everything arrives in time for Christmas. The transit time for shipping is 1-2 working days within Austria, 3-4 working days to Germany, 2-5 working days in the EU and 6-10 working days in the USA.

EXPRESS - ONLY ON REQUEST
At the moment we do not offer regular EXPRESS service.
If you are in a hurry, please contact us by phone (+43/664/1123222).
We strive to fullfill your wish. Tariff for special express service within Austria: EUR 15.00

Customs service:

We ship from Austria. In countries where customs duty is payable (e.g. Switzerland), the buyer bears the cost of all customs duties and fees relating to the order.

PICKUP

Are you living in Vienna or Salzburg?
Then you can easily pick up your order, provided that it is in stock at the desired location:
VIENNA > Pick up at the REFISHEREI in the Sechsschimmelgasse 20, 1090 Vienna - during our opening times / pick up times or by appointment (+43/664/1123222).

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